The project started from the preliminary design drawn up by the Consejo Superior de Cámaras de Comercio to specify how the program should work in practice.
The project was structured around the following areas:
- Overall view of the program: a summary document of the strategic objectives, with the processes and resources needed to carry them out.
- Methodology and procedures: a procedures manual for each of the processes identified.
- Complementary actions: design of the actions and instruments supporting the program.
- Monitoring and evaluation: a monitoring model and plan, with objectives, targets, indicators, and methodology.
- Training of ICT advisors: preparation of the advisors who would provide the service to SMEs.
CTIC developed the project for the Consejo Superior de Cámaras Oficiales de Comercio, Industria y Navegación de España.
